How to Order

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  • There are 2 types of your purchased furniture item. please refer to the following list for summary: 

    Craft and small sized furniture items: Once the order complete, you will receive an order confirmation and the item will deliver to your shipping address.

    Heavy furniture items need customized to your house: Once the order complete, you will be contacted by our team for the next process.

     

    Craft and small sized furniture items

    1. Select your desire product and click “Add to cart”.
    2. Items will be entered automatically into your shopping cart, you can continue to shop for other products. If you want to see details and complete your order, click the shopping cart button in the right position on the screen.
    3. On the order details page, make sure the order is in conformity with your order, click “Proceed to Checkout” to proceed to the next step.
    4. You will be redirected to a page “sign up” if you are a new customer. For registered customer, you only need to log into your account.
    5. In this step, you will be required to complete the delivery address. Please enter a shipping address in detail and then click “Proceed to Payment”.
    6. Select a payment method, then click “Confirm” to complete the order.
    7. Once the order is complete, you will receive an order confirmation.

     

    Heavy furniture items

    1. Once the order complete, our team will contact you for appointment and tell us all about your home, family, lifestyle and budget.
    2. We’ll include furniture recommendations, theme, color palette, space plan and a price quote.
    3. Book the work by 10% of your estimated bill.
    4. We will send a team of technicians to your place for actual measurements.
    5. Get detailed designs, customization and more till you’re 100% satisfied.
    6. Confirm your order by complete 40% of your final bill.
    7. We get it into manufacture of your chosen furniture, components and more until it ready to deliver and install to your home.
    8. Make balance payment and the items ready to deliver.
    9. Once the furniture components and cabinets are delivered to your home, our well skilled and efficient installation team will assemble the items.
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